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Management of Reviews and Appeals under the Code of Practice

The Recruitment Licences and Codes of Practice issued by the Commission on Public Service Appointments (CPSA) require the HSE to advise candidates of the existence of the appeal processes contained in the Codes of Practice and to manage candidates' requests for review and allegations of a breach of the Code of Practice in line with Section 7 and Section 8 of the Codes of Practice.

A candidate seeking feedback relating to his/her candidature should obtain this from the office holder in charge of the recruitment process in the first instance and need not invoke any of the procedures referred to above.

In the event that a candidate has a complaint about an appointment process, the CPSA has published review procedures which must be followed.

The Commission’s review procedures enable:

  • Candidates to request a review of a selection decision
  • Persons to allege a breach of the Commission’s Codes of Practice.

If a candidate is unhappy with the decision made in relation to their application, but do not believe there has been a breach of the Code of Practice, they request a review of that decision under Section 7 of the Codes of Practice.

If a candidate believes that an organisation has breached one of the principles in the Code of Practice this can be investigated under Section 8 of the Codes of Practice.

The following documents provide further detail on the Management of Reviews and Appeals.

The Management of Request for Review and Allegation under the Code of Practice

Overview of Review/Appeals Procedures - Appointment to Positions in the Civil and Public Service

Section 7 Review Procedures

Section 8 Review Procedures

Timings to be observed in the Management of Reviews and Appeals under the Code of Practice