HSE Training - working with Ukrainian and Russian speaking Interpreters

Guidelines for health workers in the midst of the current crisis in Ukraine


This training aims to share practical tips to support you to deliver your service with Interpreters and to build confidence with the process.

Recording of the training

The training was delivered on Friday 17th June 2022, the training was recorded and is available here.

Who is this training for?

Those who work to support beneficiaries of the temporary protection directive and require the services of a Ukrainian/Russian speaking interpreter for example;  G.P.s, Community Workers, Teachers, Public Health Nurses, Area Medical Officers, Primary Care and Mental Health staff.

The training is available to non-HSE staff.

What are the learning goals?
  • To raise awareness of the importance of working with an Interpreter to ensure; equal access to health services, accurate information gathering and better health outcomes for our service users.
  • To provide practical guidance to health practitioners supporting people who do not use English as a first language.
  • To encourage and support individuals and services to implement best practice guidelines around working with Interpreters.
CPD points and Certificate of Attendance

A Certificate of Attendance will not be issued after the training and for CPD credits you will need to do your own negotiation / discussion with your accreditation body.


Cork Kerry Community Healthcare have developed a Guidance document for Interpreters available here.


Dr Veronica Byrne is a Senior Psychologist with Cork Kerry Social Inclusion Psychology Service. Currently Veronica supports the psychological wellbeing of children and adults who are living in IPAS centres (Direct Provision) across Cork and Kerry.  People seeking international protection (also known as seeking asylum) are more likely to have additional physical and mental health needs, however, equity of access to our health services can be a challenge, due to additional barriers for this group. The Social Inclusion Psychology service aims to support and enhance the psychological well- being of people seeking international protection given the increased risk of trauma associated with the asylum seeker journey, compounded by the uncertainty and stress of living in Direct Provision. Veronica’s area of interest is working with trauma and she has supported children, adults and families across HSE services for the past nine years.  

Last updated on: 05 / 12 / 2023