Demonstrating empathy
The components of empathy, including attentive listening and the art of non-verbal communication were covered in Module 1 (Making Connections) and in this module we are consolidating that learning with more in-depth teaching and role play.
Leaflet
Demonstrating empathy (PDF, 2.3 MB, 2 pages)
Patient stories
Demonstrating empathy (Brightcove.com)
Skills cards
Demonstrating empathy (PDF, 1.9 MB, 8 pages)
Case Study
Demonstrating empathy (healthcarecoms.hseland.ie)
Videos
Demonstrating empathy (Brightcove.net)
Illustrations
Demonstrating empathy (PDF, 2.75 MB, 1 page)
Demonstrating empathy graphic novel (PDF, size 3.17 MB, 12 pages)