Demonstrating empathy

The components of empathy, including attentive listening and the art of non-verbal communication were covered in Module 1 (Making Connections) and in this module we are consolidating that learning with more in-depth teaching and role play. 

Leaflet

NHCP Demonstrating Empathy Leaflet (PDF, size 2.3 MB, 2 pages)

Patient stories

Demonstrating empathy (Brightcove.com)

Skills cards

Demonstrating empathy skills cards

Videos

Illustrations

Demonstrating Empathy (PDF, 2.75 MB, 1 page)