Contact the National Immunisation Office

Do you have a question about

We are unable to respond to queries that do not come from healthcare professionals at this time due to workload.

Please read about vaccines on our website or speak to a trusted healthcare professional if you have questions about immunisation.

Healthcare professionals can send clinical queries to our dedicated mailbox

  • Please do not include patient information when sending queries to the National Immunisation Office as your email will be deleted and you will need to resend it.
  • This email address should not be used for emergency queries.
  • Please allow up to 5 working days for a response.

Our mailbox is monitored between 9:00 am – 5:00 pm Monday to Friday (excluding public holidays).

This page was updated 16 July 2021