Outcomes and Quality Framework
In 2018, the NDA supported Working Group 4 of the Transforming Lives programme to produce a Quality Framework: Supporting Persons with Disabilities to achieve Personal Outcomes.
The interplay between individualised services and supports and the achievement of personal outcomes is the focus of this quality framework. It was developed to identify the elements of services and supports that facilitate the achievement of outcomes by adults with disabilities.
These elements include person-centred planning, at the individual level, and leadership that promotes a culture of person-centredness at the organisational level.
The outcome predictors in the Quality Framework should support service providers to focus on continuous quality improvement, by establishing person-centred and personal outcomes approaches, and evaluating the presence and quality of the supports that predict personal outcomes.
The Quality Framework was published by the HSE and the NDA in 2025.
Person-centred Supports and Outcomes (nda.ie)
