New Directions Personal Support Services for Adults with Disabilities

Transforming Lives

New Directions is one of the key policy documents contained in the HSE Transforming Lives Programme (Value for Money & Policy Review of Disability Services in Ireland).  It sets out an approach to day services that envisages all the supports available in communities that will be mobilised so that people with disabilities have the widest choice and options about how to live their lives and how to spend their time.

New Directions

New Directions sets out twelve supports that should be available to people with disabilities using 'day services'.  It proposes that 'day services' should take the form of individualised outcome-focussed supports to allow adults using those services to live a life of their choosing in accordance with their own wishes, needs and aspirations.  There is a structure set up within the nine HSE Community Healthcare Organisations (CHO) nationally to implement New Directions.  These CHO New Directions Implementation Groups have representatives from every HSE funded adult day service provider within the CHO area.

For information about our background click here

Interim Standards

In November 2015, the HSE published Interim Standards for New Directions Services and Supports for Adults with Disabilities requiring service providers and key stakeholders to involve people with disabilities in the design, delivery, monitoring and evaluation of the services and supports provided.  The Interim Standards aim to be a catalyst for community inclusion and self-determination in the lives of people with disabilities.  They also aim to provide a framework to assist stakeholders to deliver services and supports in accordance with the vision and stated objectives outlined in the New Directions and the Transforming Lives Programme.

Contact Information

You can contact us on

Further Information                                                        

Interim Standards for New Directions

New Directions - Personal Support Services for Adults with Disabilities

New Directions Bulletins

New Directions Guidance Document - Defining New Service Locations

New Directions Learning Event May 2016

New Directions Benchmarking Report 2016