New Directions Personal Support Services for Adults with Disabilities

COVID-19 update:

Day Services for Adults with Disabilities

Health and Social Care responses to the current Public Health Emergency is under continuing review, including specific measures to support vulnerable people.  In this context and as part of the overall effort to contain the spread of COVID-19, providers of day services for Adults with Disabilities (including day respite) were advised to wind down day service provision from Adult Disability Day Service Locations in March.

In June a national group representative of service users and families, Service Providers and HSE was convened to work together to prepare for the resumption of day service supports in line with COVID-19 guidance.  This group are currently developing guidance so people can safely return to day services.  The Framework for the Resumption of Adult Disability Day Services is available here and an information leaflet about what's happening can be viewed here

An Easy Read of the information leaflet about what's happening can be viewed here

Planning for 2020 Rehabilitative Training/School Leavers

The HSE are continuing to plan to meet the needs of all young people leaving school and people leaving Rehabilitation Programmes in 2020 that may require a HSE funded Adult Disability Day Service in September.
Continued engagement with all service providers by telephone and email is underway to ensure some day service response by September.

School leavers referred to the HSE can continue to communicate with their contact person by telephone or email.

New Directions logo

Transforming Lives

New Directions is one of the key policy documents contained in the HSE Transforming Lives Programme (Value for Money & Policy Review of Disability Services in Ireland).  It sets out an approach to day services that envisages all the supports available in communities that will be mobilised so that people with disabilities have the widest choice and options about how to live their lives and how to spend their time.

New Directions

New Directions sets out twelve supports that should be available to people with disabilities using 'day services'.  It proposes that 'day services' should take the form of individualised outcome-focussed supports to allow adults using those services to live a life of their choosing in accordance with their own wishes, needs and aspirations.  There is a structure set up within the nine HSE Community Healthcare Organisations (CHO) nationally to implement New Directions.  These CHO New Directions Implementation Groups have representatives from every HSE funded adult day service provider within the CHO area.

For information about our background click here

Please view our short video for further information about our services- Introducing New Directions

eLearning Module for New Directions

The eLearning Module for New Directions - Putting New Directions into Practice was launched on 18th September 2019.  This eLearning module is for all management and frontline staff working in HSE funded Adult Day Services.  It enables the learner to learn about the 12 supports and core values of New Directions, how to apply good practice in services and provide quality supports to people with disabilities.

Interim Standards

In November 2015, the HSE published Interim Standards for New Directions Services and Supports for Adults with Disabilities Report requiring service providers and key stakeholders to involve people with disabilities in the design, delivery, monitoring and evaluation of the services and supports provided.  The Interim Standards aim to be a catalyst for community inclusion and self-determination in the lives of people with disabilities.  They also aim to provide a framework to assist stakeholders to deliver services and supports in accordance with the vision and stated objectives outlined in the New Directions and the Transforming Lives Programme.

Person-Centred Planning Framework Demonstration Project

The HSE has published A National Framework for Person-Centred Planning in Services for Persons with a Disability.  This publication supports the target contained in the 2019 HSE Service Plan:- "Implement the person-centred planning framework in four disability day service provider organisations, and review and evaluate the process with a view to wider application."

During 2019 five day service provider organisations agreed to implement the framework as a Demonstration Project - KARE, Brothers of Charity, CoAction, Central Remedial Clinic and HSE Donegal, Sligo, Leitrim, Cavan and Monaghan.

The report on the Demonstration Project is now available below.

It is planned to address some of the recommendations arising from the Demonstration Report during 2020.

Contact Information

You can contact us on

Further Information                                                        

Easy Read Version of Public Information Booklet on COVID - 19

eLearning Module for New Directions

Interim Standards for New Directions

Person-Centred Planning Framework Demonstration Project

New Directions Report

New Directions Bulletins / Newsletters

New Directions Guidance Document - Defining New Service Locations

New Directions Learning Event May 2016

New Directions Benchmarking Report 2016

Adult Disability Day Service Locations