Quality and Safety Department

The Quality and Safety Department supports risk management, quality, safety and patient advocacy activities throughout the hospital. As a resource for staff we aim to promote continual improvement in decision making and shared learning. We do this through:

  • Promoting the reporting of incidents so that lessons can be learned and shared with others
  • Analysing incidents and identifying trends
  • Promoting quality improvement initiatives and excellence reporting
  • Coordinating clinical audit – for more information visit Clinical Audit Patient Information Leaflet (PDF, 270 KB, 2 pages)
  • Analysing patient feedback

The department is open Monday to Friday from 9am to 5pm and you can contact us at the following numbers:

Head of Quality and Safety: 01 646 5098 / 01 646 5170

Quality and Safety Advisor: 01 646 5696

Quality and Safety Patient Liaison Officer: 01 646 5696

Quality and Safety Department 
Connolly Hospital Blanchardstown 
Dublin 15 
Email: Serviceuserfeedback.chb@hse.ie

Information on how to provide feedback