How accessibility audits are carried out by HSE digital

Introduction to accessibility and why it is important. Outlines on how accessibility audits are carried out in the HSE digital team and how improvements are implemented.

Improving the structure of our COVID-19 content

Split testing to improve our births, deaths and marriages content

‘Births, deaths and marriages’ is one of the most visited sections of our website. But it’s also one of the top drivers of queries to the HSELive support team.

Designing for accessibility

We have a responsibility to ensure our online experiences are accessible to all.

Card sorting for child health and pregnancy content

A new online child health and pregnancy resource to meet the needs of parents and parents-to-be.

Top Tasks: Creating a better online experience

The HSE has just carried out a Top Tasks survey, asking people to rank what was most important to them in dealing with health.

Creating a new user experience: medical cards and GP visit cards

Redeveloping the medical cards and GP visit cards online information.