HSE Staff

Children First is a national policy document which promotes the safety and well-being of all children. Children First is intended to assist people in identifying and reporting child protection and welfare concerns and outlines how to deal effectively with concerns. It highlights the role and responsibilities of everyone in protecting children and promoting their welfare.

Under Children First all organisations who are involved with children have an obligation to provide them with the highest possible standard of care in order to promote their well-being and safeguard them from abuse.

All HSE Staff

The policy of the HSE is that ALL HSE STAFF irrespective of grade or position have a responsibility under Children First to protect children and to promote their welfare.

Download and read about the responsibilities of ALL HSE staff under Children First here.

Designated Officers

All staff have responsibilities to protect children and promote their welfare. Some HSE staff have additional responsibilities. For example certain grades of HSE staff are called Designated Officers.

You can check if you are a Designated Officer and your responsibilities under Children First here.

Mandated Persons

Check Schedule 2 of the Children First Act 2015 to find out if you are a Mandated Person.

Mandated persons have two main legal obligations under the Children First Act 2015:

1. To report harm of children, above a defined threshold, to Tusla - Child and Family Agency

2. To assist Tusla, if requested, in assessing a concern which has been the subject of a mandated report

The section for Mandated Persons has more information.

How to Report a Child Protection or Welfare Concern 

All HSE personnel have a duty to report suspected child abuse, neglect or welfare concerns.

The following information sheet outlines the Reporting Procedure for HSE staff who have a Child Protection or Welfare concern. 

Tusla Web Portal for making Reports of Child Protection and Welfare Concerns

To support efficient, safe and secure making of reports of child protection and welfare concerns, Tusla - Child and Family Agency have launched an online Web Portal (https://portal.tusla.ie/) for making reports of concern. This new portal allows Mandated Persons and other professionals to register and report a concern online.

The Portal should be used to report all types of child protection and welfare concerns i.e. (a) mandated reports of child harm and (b) reasonable grounds of concern. You can also submit Retrospective Abuse Report Forms (RARFs) using the web portal.

Please be advised that this is the recommended method for submitting a report of a Child Protection and Welfare Concern to Tusla. Submission of reports through email/encrypted email is not considered a secure method of reporting. Reporters who cannot access the online portal, for whatever reason, should seek the support of their line managers in doing so. If accessing the online portal is not possible then reports should be submitted via registered post to Tusla or delivered to Tusla in person.

Please note: For data protection reasons, no personal information (including the name or initials of the child) will be kept on the portal. The portal will only retain a high level record of your submission (Reference Number). Where multiple reports are made by an individual, it is advisable to keep a record of the relevant Reference Number provided that is associated to the child for which the report of concern has been made. 

A short user guide is available here to assist if you are making your first report using the web portal.

Click here to create your account or to log in to the portal.

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