Report a Child Protection or Welfare Concern

It is HSE policy that all staff irrespective of role, grade or position must promote the welfare of children and protect them from harm. It is not okay to do nothing if you have any information that a child has been, is being or is at risk of being abused or neglected.

There are different steps to reporting a child protection or welfare concern depending on who you are. Select the category below that best describes you, for information on how to report a concern.

Reporting Procedures For:

HSE Staff HSE Funded Agencies HSE Contracted Services
General Practitioners Parents - Guardians General Public
Children and Young People
Tusla Web portal

To support efficient, safe and secure making of reports of child protection and welfare concerns, Tusla - Child and Family Agency have launched an online Web Portal (https://portal.tusla.ie/) for making reports of concern. This new portal allows Mandated Persons and other professionals to register and report a concern online.

The Portal should be used to report all types of child protection and welfare concerns i.e. (a) mandated reports of child harm and (b) reasonable grounds of concern. You cannot currently submit Retrospective Abuse Report Forms (RARFs) using the web portal.

Please be advised that this is the only method a report of a Child Protection and Welfare Concern should be submitted to Tusla. Submission of reports through email/encrypted email is not considered a secure method of reporting. Reporters who cannot access the online portal, for whatever reason, should seek the support of their line managers in doing so. If accessing the online portal is not possible then reports should be submitted only via registered post to Tusla.

Retrospective Abuse Report Forms (RARFs) cannot currently be submitted through the online portal. RARFs should be submitted only via registered post to Tusla. 

Please note: For data protection reasons, no personal information (including the name or initials of the child) will be kept on the portal. The portal will only retain a high level record of your submission (Reference Number). Where multiple reports are made by an individual, it is advisable to keep a record of the relevant Reference Number provided that is associated to the child for which the report of concern has been made. 

A short user guide and video are available here to assist if you are making your first report using the web portal.

Click here to create your account or to log in to the portal.

Useful Links:

Child and Family Agency Duty Social Workers

Reporting Forms

An Garda Síochána