Complaints Officers: Wicklow, Dún Laoghaire and Dublin South East

In keeping with the Your Service Your Say Complaint Policy, Community Healthcare East is committed to the timely and effective management of complaints and feedback regarding the services it provides.

How to make a complaint

Complaints concerning any area of service provided through Community Healthcare East can also be made by contacting the relevant complaints officer appointed for the service.  The complaints officer will investigate the matter under the ‘Your Service Your Say Policy’ and related legislation.

The names listed are officers appointed with authority to act on complaints. This list is reviewed and updated annually as appointments may be subject to change according to operational requirements.

Service Users are also entitled to refer a complaint directly to the Office of the Ombudsman. The Ombudsman is fair, independent, and free to use. You may do this by the following:

Clicking on the ‘Make a Complaint’ link at ombudsman.ie

Writing to Office of the Ombudsman, 6 Earlsfort Terrace, Dublin 2, D02 W773.

Calling the Ombudsman on 01 639 5600 if you have any queries.

If the complaint is in relation to a child under 18yrs you may contact the Ombudsman for Children as follows:

Clicking the following link https://www.oco.ie/complaints/

Writing to Ombudsman for Children, Mellennium House, First floor, 52-56 Great Strand Street Dublin 1. DO1 F5P8.

Calling the Ombudsman for Children on 01 8656800.

Complaints Officers

List valid 20.04.2023. Next updated 20.07.2023

Name

Area

Contact  

Email

Disability Services

 

 

 

Anna Meegan

 General Manager

01 2744326

Anna.Meegan@hse.ie 

Caroline Farrell

Day Service

01 2744278

Caroline.Farrell2@hse.ie

Sharon Mooney

South Side Intellectual Disability

01 9214744

Sharon.Mooney1@hse.ie           

 

Khan Syfuzzaman

 

Children’s Disability Network Team 4

01 9212520

Syfuzzaman.Khan@hse.ie

Mental Health

 

 

 

Mairead Kelly

DSE & Dún Laoghaire

01 2680463

Mairead.Kelly1@hse.ie

Alice O’Neill

Wicklow

01 2015104

Alice.Oneill@hse.ie

Sarah Donnelly

Lucena, Orwell Rd, Rathgar

01 4923596

sarah.donnelly2@sjog.ie

Older Persons

 

 

 

Lavinia Stronge

Dublin South East

01 2680453

Lavinia.Stronge@hse.ie 

Margaret Collins

Dublin South

01 2365240

Margaret.Collins3@hse.ie

Samantha Seabrooke

Wicklow

01 2744145

Samantha.Seabrooke@hse.ie

Annette O’Higgins

DON Dún Laoghaire

01 2353204

Annette.ohiggins@se.ie

May Kavanagh

DON Wicklow

0404 46109

May.kavanagh@hse.ie

Vandana Iqbal

DON Dublin South East

01 2680521

Vandana.iqbal@hse.ie

Hannah Mohandass

CNM2 PIC

0404 20383

Hannah.Mohandass@hse.ie

Helen O’Riordan

ICPOP Team 1 DSE

01 2680314

Helen.oriordan2@hse.ie

Fionnuala Dore

ICPOP Team 3 Wicklow

0404 63460

Fionnuala.dore@hse.ie

Primary Care

 

 

 

Dr. Frances O’Callaghan

Dental Services

01 6637303

Francesa.Ocallaghan@hse.ie

Jessie Ennis

Gay Men’s Health Services

01 9212750

Jessica.Ennis@hse.ie

Shane Jordan

GMS GP Contracting  Service

01 4632857

Shane.jordan@hse.ie

Joyce O’Hara 

Integrated Care     

01 2744101 

joyce.ohara@hse.ie

Health & Wellbeing

 

 

 

Claire Beggs

H&W CHO 6

01 2673133

Claire.Beggs@hse.ie

Quality Safety Service Improvement

     

Jason Donohoe

QSSI CHO6

01 2164547

Jason.Donohoe@hse.ie