Complaints Officers: Wicklow, Dún Laoghaire and Dublin South East

In keeping with the Your Service Your Say Complaint Policy, Community Healthcare East is committed to the timely and effective management of complaints and feedback regarding the services it provides.

How to make a complaint

Complaints concerning any area of service provided through Community Healthcare East can also be made by contacting the relevant complaints officer appointed for the service.  The complaints officer will investigate the matter under the ‘Your Service Your Say Policy’ and related legislation.

The names listed are officers appointed with authority to act on complaints. This list is reviewed and updated annually as appointments may be subject to change according to operational requirements.

Service Users are also entitled to refer a complaint directly to the Office of the Ombudsman. The Ombudsman is fair, independent, and free to use. You may do this by the following:

Clicking on the ‘Make a Complaint’ link at

Writing to Office of the Ombudsman, 6 Earlsfort Terrace, Dublin 2, D02 W773.

Calling the Ombudsman on 01 639 5600 if you have any queries.

If the complaint is in relation to a child under 18yrs you may contact the Ombudsman for Children as follows:

Clicking the following link

Writing to Ombudsman for Children, Mellennium House, First floor, 52-56 Great Strand Street Dublin 1. DO1 F5P8.

Calling the Ombudsman for Children on 01 8656800.

Complaints Officers

List valid 15.03.2024. Next updated 15.09.2024.





Disability Services




Anna Meegan

 General Manager

01 2744326 

Claire Waldron

General Manager

01 2744147

Caroline Farrell

Day Service

01 2744278

Sharon Mooney

South Side Intellectual Disability

01 9214744           


Khan Syfuzzaman


Children’s Disability Network Team 4

01 9212520

Mental Health




Mairead Kelly

DSE & Dún Laoghaire

01 2680463

Rachel Whelan


01 2015104

Sarah Donnelly

Lucena, Orwell Rd, Rathgar

01 4923596

Older Persons




Lavinia Stronge

Dublin South East

01 2680453 

Eleanor Joyag

Dublin South

01 2365240

Samantha Seabrooke


01 2744145

Grace Oduwole

DON Dún Laoghaire

01 2353204

May Kavanagh

DON Wicklow

0404 46109

Vandana Iqbal

DON Dublin South East

01 2680521

Hannah Mohandass


0404 20383

Fionnuala Dore


Margaret Collins

ICPOP Team 2 Dublin South

087 6146578

Theresa Cahill

ICPOP Team 3

0404 63460

Primary Care




Dr. Frances O’Callaghan

Dental Services

01 6637303

Jessie Ennis

Gay Men’s Health Services

01 9212750

Shane Jordan

GMS GP Contracting  Service

01 4632857

Joyce O’Hara 

Integrated Care     

01 2744101

Health & Wellbeing




Katie Hurley


01 2673133

Quality Safety Service Improvement


Jason Donohoe


01 2164547