Complaints Officers: South/South West Hospitals Group

Cork University Hospital

Name Title Address Phone Emaill
Jane Shanahan Assistant Director of Nursing, Cancer Services, Cork University Hospital, Wilton,Cork  021 492 2822 cuh.complaints@hse.ie
Aoife O’Connell Business Manager, Cancer Services, Cork University Hospital, Wilton,Cork  021 492 2822 cuh.complaints@hse.ie
Diarmuid Nolan Assistant Director of Nursing, Paediatrics & Cardiology Cork University Hospital, Wilton,Cork  021 492 2822 cuh.complaints@hse.ie
Nora Twomey Assistant Director of Nursing, Medicine Directorate  Cork University Hospital, Wilton,Cork  021 492 2822 cuh.complaints@hse.ie
Aideen O’Riordan Unscheduled Care Manager/ Emergency Department Cork University Hospital, Wilton,Cork  021 492 2822 cuh.complaints@hse.ie
Geraldine Barry Murphy Business Manager Peri-Operative Directorate Cork University Hospital, Wilton,Cork  021 492 2822 cuh.complaints@hse.ie
Emer Neau Assistant Director of Nursing Peri-Operative Directorate Cork University Hospital, Wilton,Cork  021 492 2822 cuh.complaints@hse.ie
Martine Delaney Business Manager/ Quality & Safety Lead Medical Directorate Cork University Hospital, Wilton,Cork 021 492 2822 cuh.complaints@hse.ie
Breda Chandler Business Manager Medical Directorate Outpatient, Department Central Appointments Cork University Hospital, Wilton,Cork  021 492 2822 cuh.complaints@hse.ie
Siobhan Scanlon Assistant Director of Nursing Medical Directorate Nurse Services Manager Emergency Department Cork University Hospital Wilton, Cork  021 492 2822 cuh.complaints@hse.ie
Bridget Quirke A/Business Manager Diagnostic Directorate Radiology Dept. Cork University Hospital, Wilton, Cork  021 492 2822 cuh.complaints@hse.ie
Sinead Creagh A/Laboratory Manager Diagnostic Directorate Cork University Hospital, Wilton,Cork 021 492 2822 cuh.complaints@hse.ie
Maria P Leahy Deputy Manager Social Work  Services CUH/CUMH Cork University Hospital, Wilton,Cork 021 492 2822 cuh.complaints@hse.ie
Tony Hoey Night Superintendent Cork University Hospital, Wilton,Cork 021 492 2822 cuh.complaints@hse.ie
Deirdre Carey Quality & Patient Safety Manager CUH Cork University Hospital, Wilton, Cork 021 492 2822 cuh.complaints@hse.ie
Andrea Moriarty Quality & Safety Lead, Medical Directorate Cork University Hospital, Wilton, Cork 021 492 2822 cuh.complaints@hse.ie
Michelle Coleman  Quality & Safety Lead, Peri-Operative Directorate Cork University Hospital, Wilton, Cork 021 492 2822 cuh.complaints@hse.ie
Siobhan Keohane Quality & Safety Lead, Paediatric Directorate Cork University Hospital, Wilton, Cork 021 492 2822 cuh.complaints@hse.ie

Cork University Hospital
(List valid at 31/01/2023, will be next updated on 14/08/2023)

 

Cork University Maternity Hospital

Cork University Maternity Hospital Group
Name Title Address Phone Email
Claire Everard Quality & Risk Manager - Complaints Manager Cork University Maternity Hospital, Wilton, Co. Cork 021 4920755 cumh.qps@hse.ie

 

University Hospital Waterford 

University Hospital Waterford. 
Information valid as of 01/12/24. For Review 01/12/25
Name Title Address Phone Email
Ms. Kate Boyle Patient Services Manager University Hospital Waterford 051 842 567 UHW.PatientServices@hse.ie
Ms. Kerrie Jacob Deputy Patient Services Manager University Hospital Waterford 051 842 567 UHW.PatientServices@hse.ie

 

University Hospital Kerry

University Hospital Kerry (Last reviewed 02/04/2025 Review date 01/04/2026)
Name Title Address Phone Email
Catriona O’Sullivan Complaints officer University Hospital Kerry, Tralee, Co. Kerry 066 718 4000 Feedback.uhk@hse.ie

 

Mercy University Hospital

Mercy University Hospital (Last reviewed 06/09/2023 Review date 01/09/2024)
Name Title Address Phone Email
Cassie Willis Complaints Officer Mercy University Hospital, Cork 021 4935389 complaints@muh.ie

Tipperary University Hospital

Tipperary University Hospital
(List valid from 01/08/23 to 30/07/25)
Name Title Address Phone Email
Maria Barry General Manager Tipperary University Hospital, Clonmel, Co. Tipperary 052 6177001 MariaA.Barry@hse.ie
Aamir Majeed Clinical Director Tipperary University Hospital, Clonmel, Co. Tipperary 052 6186200 aamir.majeed1@hse.ie
TJ White Director of Nursing Tipperary University Hospital, Clonmel, Co. Tipperary 052 6177158 tj.white@hse.ie
Ailish Delaney Deputy Manager Tipperary University Hospital, Clonmel, Co. Tipperary 052 6177396 Ailish.delaney@hse.ie
Maggie Dowling Director of Midwifery Tipperary University Hospital, Clonmel, Co. Tipperary 052 6177399 Maggie.dowling@hse.ie

 

South Infirmary-Victoria University Hospital

South Infirmary-Victoria University Hospital
Name Title Address Phone Email
Valerie Cronin Complaints Co-ordinator Patient Complaints Co-ordinator, South Infirmary Victoria University Hospital, Old Blackrock Road, Cork 021 - 4926346 patient.complaints@sivuh.ie

 

Bantry General Hospital

Bantry General Hospital
(Date reviewed 01/02/2023 review date 01/07/2023)
Name Title Address Phone Email
Eileen Downey Assistant Director of Nursing Bantry General Hospital, Bantry, Co. Cork 027 50133 Eileen.Downey@hse.ie
Maureen Minihane Interim Director of Nursing St. Joseph's Residential Unit (onsite) Bantry General Hospital, Bantry, Co. Cork 027 52988 Maureen.Minihane@hse.ie
Niamh Crowley Assistant Director of Nursing Bantry General Hospital, Bantry, Co. Cork 027 50133 Niamh.Crowley1@hse.ie
Emer O' Sullivan Quality Risk & Patient Safety Officer Bantry General Hospital, Bantry, Co. Cork 027 52918 Emer.OSullivan1@hse.ie

 

Mallow General Hospital

Mallow General Hospital
Name Title Address Phone Email
Claire Crowley Hospital Manager Mallow General Hospital, Mallow, Co. Cork 022 30302 Claire.Crowley@hse.ie
Louise Jones Assistant Director of Nursing Mallow General Hospital, Mallow, Co. Cork 022 30384 Louise.Jones@hse.ie
Fiona Sexton Clinical Nurse Manager 3 Mallow General Hospital, Mallow, Co. Cork 022 55314 fiona.sexton@hse.ie
Catherine Cunningham Clinical Nurse Manager 3 Mallow General Hospital, Mallow, Co. Cork 022 52523 catherinej.cunningham@hse.ie

 

Kilcreene Regional Orthopaedic Hospital

Kilcreene Regional Orthopaedic Hospital
Information valid as of 01/12/24. For Review 01/12/25
Name Title Address Phone Email
Kate Boyle Patient Services Manager University Hospital Waterford 051 842 567 UHW.PatientServices@hse.ie