Partnering with Patients

The HSE is committed to changing how we invite people to participate in health and social care.

Our intention is to place people at the heart of our practices, our processes, our programmes, our policies, our systems, and our organisations.

We are committed to exploring how we involve them in co-design, co-decision-making, co-implementation, and co-evaluation.

We are focused on listening to the patient experience and partnering with those with this experience.

We are focused on building better, together.

Patient and Public Partnership Conference 2024

On 24 September 2024 the HSE Operational Performance and Integration Directorate and the HSE National Patients’ Forum will host their second annual  Patient Partnership Conference in Dublin Castle.

Read more about the Patient and Public Partnership Conference

National Patient Forum

Patients, families and healthcare providers collaborate in policy development, implementation and evaluation and design and delivery of services. For this collaboration to be meaningful and successful, it is essential that engagement with patients and service users takes place during the initial stages of planning and design of services and programmes.

Read more about the National Patient Forum

National Patient Representative Panel

The HSE is looking for volunteers to join our National Patient Representative Panel. We believe it’s essential that the views and experiences of people who have used health services in the past are at the heart of our design, planning and delivery of health services. One of the ways that people can get involved is to join our HSE National Patient Representative Panel.

Read more about the National Patient Representative Panel

National Care Experience Programme

The National Care Experience Programme, a joint initiative from the Health Information and Quality Authority (HIQA), the Health Service Executive (HSE) asks people about their experiences of care in order to improve the quality of health and social care services in Ireland. The HSE’s Patient Service User Experience team works with HIQA and Department of Heath as partners on this work. Eligible participants periodically take part in surveys, findings are published and shared with policy makers, service providers and the public. The HSE uses the survey findings to improve healthcare services. Quality improvement plans are developed to address the issues raised by participants in the survey findings. You will find more information on

Read more about the findings of the first National End of Life Survey:

HSE Press Release Published: 11 April 2024

HSE welcomes findings of the first National End of Life Survey and publishes HSE report in response to the findings

Read about the National Inpatient Experience Survey 2024