UHW Laboratory Services

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INAB 170MT

Laboratory User Manual for University Hospital Waterford Pathology Department
WRH-PATH-PD-001 Revision 003 Active Date:01/10/2009*

*Please note this User Manual is Frequently updated as requirements for tests and changes to test parameters change.

University Hospital Waterford Pathology Department is an INAB accredited testing laboratory (Registration Number 170MT). A current accreditation certificate is available on www.inab.ie or by clicking this link

Introduction

Mission Statement:“The Regional Department of Laboratory Medicine is committed to providing a pathology service of the highest quality to all its users”.

Pathology is a clinical service, which carries out investigations on specimens from patients. It is central to the diagnosis, management and treatment of disease. The service is at the heart of the development of modern scientific medicine, and the practice of pathology has become steadily more diverse and complex.

The pathology service in the HSE - South Eastern area serves a population of approx. 500,000. This includes 30 hospitals and 221 General Practice services. There are 4 acute hospitals with a combined acute bed number of approx. 1100.

The laboratory services for this area are located at 4 sites within the region. The vast majority of the service is located at University Hospital Waterford. All the pathology consultants are based at this location, as are, approx. 100 scientific staff. The regional laboratory is divided into five main departments, namely, Biochemistry, Blood Transfusion, Haematology, Histology and Microbiology, with some other subsections within these departments. The regional service for Microbiology and Histology are based in Waterford and all relevant samples are sent directly there. Virtually all work referred from General Practice (except for routine coagulation studies) is sent to the regional laboratory.

Test Library (search by Test name)

This section provides details pertaining to specimen type, specific requirements ( if necessary), frequency of analysis and turnaround times for each test performed in the laboratory. Phone alert limits are defined where relevant. The user should contact the laboratory if additional tests are requested on the sample. The lab will advise if the sample is suitable to analyse the additional test request.

Note for Paediatric requests only: Please be advised that the test library below predominately refers to blood sample requirements for adults. The specimen type/anticoagulant for paediatric samples will be the same however the color coding of the specimen containers differ. The specimen volume for paediatric samples is 1.3mls (exception coagulation samples =1.4mls). Any further queries on paediatric blood sampling contact the relevant laboratory.

A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P - Q - R - S - T - U - V - W - X - Y - Z

Routine Hours

  • Monday to Friday: 08.00hrs- 20.00hrs
  • Saturday: 09.30hrs - 12.30hrs

Emergency On-Call Service

Outside of the above times, an emergency on-call service is provided in Biochemistry, Haematology, Blood Transfusion and Microbiology. Tests available on-call are indicated within the discipline specific pages

  • Ensure only emergency samples are sent to the laboratory
  • Ensure the correct medical scientist on-call is notified via the hospital switchboard.
  • Ensure request forms are marked appropriately as "On-Call" .

Postal address:

Pathology Laboratory
University Hospital Waterford
Dunmore Road
Waterford
X91 ER8E

Contact Details:

  • Result Enquiries  : 051 - 842475
  • Laboratory supplies/stores: 051-842495
  • Laboratory Manager, Mr Patrick Mulhare: 051-842471
  • Pathology Director, Dr Brian Hennessy: 051-848746
  • Quality Manager, Ms Carmel Cullen: 051-848905
  • Laboratory Information System Manager, Barry McGuinness: 051-848532
  • Quality System Secretary, Melissa Ivory 051-842220
  • Laboratory Fax: 051-848565

Laboratory Information Management Systems (LIMS)

UHW (and all HSE hospital laboratories in the South East) use the iLAB APEX Laboratory Information Management System (v. 5.8) supplied by DXC Technology PLC 
This system is managed by the Regional Laboratory Information Systems Manager.
The system is used for to manage all aspects of registration, processing and reporting of the several thousand test requests the laboratory receives on a daily basis.
It is interfaced to a multitude of systems allowing for electronic transfer of patient information, demographics and requests to instrumentation used in the analysis of results and the transmission/return of results back to the Laboratory system once complete. 

Lab Web Enquiry System

Staff working for the HSE in hospitals, Primary Care Centres and Community Care Services can access patient results held on the lab system using LAB WEB ENQUIRY.
For further information please click HERE

Laboratory Supplies

Internal Laboratory supplies for UHW are fulfilled by the laboratory. 
Supplies for external locations; GP practices, nursing homes hospitals etc are fulfilld by Cruinn Diagnostics Ltd. 
Please click here for the Laboratory Supplies page containing further information and order requisition forms  

Quality Assurance

As part of its commitment to total quality, the Laboratory participates in the several quality assurance schemes run by various organisations including the Irish External Quality Assessment Scheme (IEQAS) and the United Kingdom National External Quality Assessment Scheme (UKNEQAS). Copies of the results of these external quality assessments are available on request.

Feedback

The Pathology Department aim to provide the best possible service to our users. But there may be times when you think we could do better and sometimes you may even want to tell us about something we have done well.
If you have a Complaint, Comment or Complement about the service we provide please get in contact. This provides us with the opportunity to improve the quality of the services we provide. If you wish to give feedback please contact the relevant person / department as outlined using the contact details provided on this site. 

Useful links

Click for details on Phlebotomy Services   (note Phlebotomy Dept. is not managed by laboratory service)

Click for deatils on completing request forms and labelling the specimen

Click for details on transportation of samples to the laboratory

Click for details on reporting of results

Click for details on Genetic testing

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