Complaints and Clinical Judgment
Appointment of Complaints Officers and Review Officers
Learning Forms and Guidance
HSE Learning Forms and Guidance
An advocate is somebody who can provide information, advice or support to, or act on behalf of, a Service User or the Service User’s family when dealing with a healthcare service or making a complaint. An advocate may also, depending on the service, represent the views of those seeking information or making complaints when required.
If you wish to provide feedback and would like to avail of advocacy services, please find a link below to a list of some of the advocacy services available. Please note that this is not an exhaustive listing.
Complaints Management System (CMS) Information Sheet
Responding to Public Representations
Your Service Your Say Resources
Train the Trainer Resources